Lumen 10 core values

1. Our clients' interests always come first. Our experience shows that if we serve our clients well, our own success will follow.

2. Our company is built around our people, capital and reputation. If any of these is ever diminished, the last is the most difficult to restore. We are dedicated to complying fully with the letter and spirit of the laws, rules and ethical principles that govern us. Our continued success depends upon unswerving adherence to this standard.

3. We stress creativity and imagination in everything we do. While recognizing that the old way may still be effective, we constantly strive to find a better solution to a client's problems.

4. We take great pride in the professional quality of our work. We have an uncompromising determination to achieve excellence in everything we undertake. Though we may be involved in a wide variety and heavy volume of activity, we would, if it came to a choice, rather be best than biggest.

5. Profitability of our company is directly correlated to helping our clients achieve their goals. Profitability is critical to achieving superior returns, building our capital, and attracting and keeping our best people. Significant employee stock ownership will be a significant strategy in aligning the interests of our employees and our shareholders.

6. We make an unusual effort to identify and recruit the very best person for every job. Although our activities are measured in millions of dollars, we select our people one by one. In a service business, we know that without the best people, we cannot be the best firm.

7. We offer our people the opportunity to move ahead more rapidly than is possible at most other places. Advancement depends on merit and we have yet to find the limits to the responsibility our best people are able to assume. We must attract, retain and motivate people from many backgrounds and perspectives. We stress diversity as we strive to attain perfection in our works.

8. We stress teamwork in everything we do. While individual creativity is always encouraged, we have found that team effort often produces the best results. We have no room for those who put their personal interests ahead of the interests of the company and its clients.

9. The dedication of our people to the firm and the intense effort they give their jobs are greater than one finds in most other organizations. We think that this is an important part of our success. Our business is highly competitive, and we aggressively seek to expand our client relationships. However, we must always be fair competitors and must never denigrate other firms.

10. Integrity and honesty are at the heart of our business. We expect our people to maintain high ethical standards in everything they do, both in their work for the firm and in their personal lives. We regularly receive confidential information as part of our normal client relationships. To breach a confidence or to use confidential information improperly or carelessly is unthinkable.